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Pekka J.

Contributor Level

Total Points
82

1 Review by Pekka

  • GoDaddy

1/2/24

I have been trying to cancel My GoDaddy for over two years now, each year they still billing me for services I no longer need. Each time you try to cancel they will run through a number of hoops until they say they no longer offer a refund but offer a discount for next years renewals as compensation?! The Cancellation system is also designed in a way so each step takes 24 hours or 48 hours so you run out of time/ patience or you spend hours talking to their Indian call centers until you no longer have the energy to fight. You also have to start all over each time because "They don't have any records of any prior conversation" So far I have provided copy of my passports. Signing up with 2way authentication Requesting new pins. Still ho cancellation or refund in sight.

Currently I have filled Consumer claim against them for the money they have taken without my permission. It will be a long process. Stay away!

Tip for consumers:
Cancellation policy is a nightmare. Takes years to cancel. Each time you try, you will be sent through a myriad of over complicated procedures.

Products used:
Their domain hosting

Service
Value
Returns
Quality

Pekka Has Earned 2 Votes

Pekka J.'s review of GoDaddy earned 2 Very Helpful votes

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