I am writing this after waiting over 6 weeks for a package to Canada. Still haven't recieved package as of today. There complaint department are very inefficient and rude. So bad that Canada Post is beginning an inquiry to where delivery is because Post Nord is not willing to accept accountability. I ever purchase an Ebay item coming from any where using Post Nord I will request Fed Ex as other option no matter the cost involved. Or I will not purchase item. Avoid Post Nord at all costs.