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I ordered product from spencers online. They took my money and has been a week and are still refusing to send me my money back. Shop at there online store at your own risk. They are advertising products that are not even in stick and ripping off customers. I have filed my complaint with the BBB. I will never come back to any of there stores or online. STAY AWAY!
Tip for consumers:
Don't shop spencers online. It's a scam. They show products available but are not. They take your money then cancel your order and refuse to return your money and good luck getting ahold of customer service as it's always closed.
Products used:
None. They canceled my order but took my money.
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Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Thank you for bringing this to our attention! Please reach out to us privately at guestservices@spencersonline.com with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.