I hope my review serves as a cautionary tale for someone.
I submitted my information to TopResume and even submitted my current resume. I gave them plenty of information to compile a professional resume. When I received my first draft back, it was littered with grammatical and spelling errors. Sentences were in different verb tenses and basic words were misspelled. The resume was wordy and job descriptions were spliced together. I can understand if a job description is slightly off, as the writer does not work in that organization. However, to pay money for a professional writing service and have multiple grammatical and spelling errors is completely unacceptable.
I took the initial draft I received and highlighted all of the errors in it (probably totalled around 15) and submitted it to TopResume. I asked for a 50% refund. I did not ask for a 100% refund because I understood that the writer did spend time working on this, even if it was a horrible draft. TopResume did not work with me to give me a refund of any sorts.
I was shocked at how poorly this resume looked! If I were to submit their resume to a future employer, it would ensure me unemployment.