Marla A.

How disappointed! I retuned a pair of boots that were a bit big in size. Two weeks later, I got an email from ASOS saying that my returned has been processed. I originally paid $46,50 as the item was on sale. I returned the item and I ONLY got $23,56 BACK.!
ASOS charged me $8,99 return fee
And a ridiculous $13,95, because the item was on sale NOW.! That's is not what I paid.! I understand they have introduced return fee. But to charge me because the item is on sale again.? That's not ok. So what does it mean? If I purchase a product on sale and when I return it, the product is back to its original price, will ASOS return me the original price, instead of what I previously paid? NO WAY!
I won't be purchasing in ASOS EVER AGAIN.!

As usual very satisfied with the items I purchase on SHEIN. I have been ordering products from this website since a while ago and always happy with the products. However the last time I made an order, I was quite surprised that my order was going to be deliver with a different carrier called "fast horse" since the first time I made an order with SHEIN my orders have been delivered with the Australian post office, which is a reliable carrier and if no one is home they take it to the nearest post office to be collected from. This carrier "fast horse" literally left my order outside of my building, I was lucky enough to be able to leave work when I got the notification and run to collect it. Otherwise I don't what would've happened with my order anyone could've take it or steal it. I'm very disappointed with the carrier as they also broke one of my items.
SHEIN please look into it. I'm not comfortable buying on SHEIN again if they are going to use this delivery company. And it's a big shame because I'm always happy with the products that SHEIN sells.
Order number: GSHN*******MKQC