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sparkel O.

Contributor Level

Total Points
80

1 Review by sparkel

  • Zazzle

12/16/16

Okay so I was very excited to try them out. I ordered three separate things, stickers, some thank you cards blank in the inside and then some invitations to my son's party. It took about 2 weeks to get the items. I figured oh well I'm glad I ordered them ahead of time I opened and everything except for my son's invitations were okay. My son's invitations head noticeable damage to the black it looks like their printer was low on ink or they put it in an envelope that caused friction to wear and tear on the invitation. I sent them pictures that had noticeable damage they said I needed return the product for a refund or so they could send me out a new invitations. HELLO my son's birthday is in a week and if I send them back ill have none! And will most likely take you another 2 weeks give me the corrected invitations so. No thank you and no I will never use them again for invitations cards or anything.

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Zazzle S. – Zazzle Rep

Hello Sparkel,

We are so sorry to hear that your invitations were damaged, and for your experience when you contacted us. This is definitely not the kind of customer service we want to be known for, and will be reaching out to you as soon as possible.

Thank you,
Terri

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