I used ReShip for the first time to forward an item from the US to Hong Kong. I received an email confirmation promptly after the item arrived in Portland. The website was easy to use and the package was redirected within 24 hours of my instructions. I chose the UPS saver option as I read bad reviews on the cheaper UPS Innovations service (in partnership with USPS). I received my package in good condition a week later. The tracking information was efficient. Im very satisfied with this service and intend to use it again in the future. Given the high cost of this service for redirecting to Asia, it only makes sense for expensive items.
I hesitated using their services given all the bad reviews. I went ahead in the end since a Hong Kong friend of mine uses ReShip services regularly without any issues.
I also used Reships cost estimate tool before signing up for the service. I knew what to expect and the estimate was correct. Note also that Hong Kong is a duty free port so I didnt have to worry about custom fees.
Thank you, Sophie for the 5-star review! Please reach out to marketing@reship.com for a coupon code during your next order. Thank you for choosing Reship.com, your dedicated forwarding specialists!