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Unfortunately, the Melbourne parcel was not picked up from the School - after 2 x days of waiting. Many other businesses in the Abbotsford Convent use sendle - including companies in the building right next to us! I'm uncertain of what the issues was as there was PLENTY of access - a Main Gate and entrance to the precinct is very clear.
Usually, I drop off parcels and will continue to do so from now on.
Sophia Mundi S.'s review of Sendle earned 3 Very Helpful votes
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Empty.
Worst service Ever, will NEVER use them again! — I will NEVER use them again. Their courier...
Hi there! Really sorry to hear that your parcel was not picked up successfully this morning and that you had to cancel it. We understand how concerning this must have been for you especially when our partner courier has been able to collect packages from your collection successfully previously. We'll have this taken up with our pickup provider to understand the circumstances around this pickup. Thanks again for this feedback. We take these instances seriously and this incident has been raised with the team to help bridge any gap in the overall courier performance and to help us serve you better moving forward.