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Sophia M.

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Experience: Clothing & Fashion

Member since November 2019

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1 Review by Sophia

11/4/19
If I could give this place zero stars, I would. Where do I even begin. I use to love this store. When I found out they had reopened. I purchased some items, to later find out. They would never arrive. I had purchased my items beginning
of September. The last update through UPS. Was on the 12th of Sept. I found it strange that I did not see any changes in the status about a month later from my purchase date. I reached out to Charlotte russe customer service via email and of course. They seemed helpful at first and made it seem like they were looking into it.....they even mentioned. If my product did not arrive some time between Halloween. They would issue a refund. Well that was not the case. They then send me some form I need to fill out. As If it was from my end that my merchandise has never arrived. Please save your money and do not buy from Charlotte Russe. Whoever bought them out. Is a complete scam!!!! They just keep giving you the run around. That they are looking into it. BS! Finding more reasons to buy themselves more excuses.

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