Sophia K.

Absolute worst customer service I've ever experienced. Wont refund my money. I had to do his job for him. We had free cancellation and yet that still won't give us our money back.

I booked a couple of different hotels and every single place has successfully given me my refund except this stupid company. Furthermore, when I called in regards to my refund the Operator begins to raise his voice. Every time I call he says ‘I can't do anything to help'. I had to call the hotel myself and get them to write an email stating that they're willing to give us a full refund and even with their support this pathetic excuse of a company won't give us our money back the greedy pieces of $#*!.

There is a reason why so many people have given them the worst reviews. Please beware.

I now have to take things to fair trade to see if they can help retrieve my money.