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My daughter ordered a prom dress that has been weeks and we still do not have it even though it was 6 days delivery guaranteed! We have called customer service numerous times and written many emails with no contact or response! We will be going to the Better Business Bureau next as well as get a lawyer to get our money back even if we lose our money to get that lawyer! Buyers beware! :(
Sonya S.'s review of Wanelo earned 4 Very Helpful votes
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This company call Wanelo is a fraudulent, I brought couplea of brand name bags from them since...
Hi Sonya! Thank you for reaching out and we are sorry to hear of the delayed shipping of your item. Wanelo partners with stores so shoppers can buy directly on Wanelo, but we don't ship out any products. Once the order is placed on Wanelo, the store handles shipment. If you could send us a private message with your order details, we'd be happy to check this for you. Thank you!