My son made an account and was banned or it got hacked into. Soon after he was unable to log back in. Fast forward they are charging me from this account. I'm trying to get assistance and they keep sending me of saying log into the account yet they the ones banned him. NO LIVE PERSON! WTF! REALLY WISH I COULD RETURN THIS WHOLE SYSTEM. SICK OF BEING TREATED UNFAIRLY. CHARGING MY CARD AMD I CANT REMOVE IT BECAUSE I CANT GET INTO THE ACCOUNT.