I have ordered several things from this company and would have recommended it to any one until now! I ordered a wood plank with my parents picture on it for x mas and it has major over spray of stain right through the middle of their faces and moms eye is gauged out. Looks horrible and they refuse to replace! Its going in the garbage and i have to buy a new gift SUCKS! Cause they wanted a matching one like the one me and my husband had for their mantel! NOT HAPPY!
We certainly stand behind our products 100% and if there is a defect we will be happy to replace it for you. Please provide us with your order number via private message so that we can look into this. Thank you!