I ordered a shoulder sling carrier for my pup! I tracked that order & for 3 successive days it said my order was out for delivery! Aug 24-26 2022! NOTHING ARRIVED! I spoke to customer service & they saw that discrepancy! They placed another order for me with the arrival date of Aug 26 2022! If my order does not arrive again I will request my money back & never deal with Chewy again! The review is subject to change if my revised order arrives on schedule!