Sonia R.

I'm sorry to hear that you were unable to use your discount code. Let's make sure we get this resolved for you. Sometimes, issues like this can be due to the code being expired or entered incorrectly. Here are a few steps we can take to troubleshoot:

Verify the Code: Please double-check the code for any typos or extra spaces.
Check Expiry: Ensure the code hasn’t expired, as some codes are only valid for a limited time.
Eligibility: Some codes may have specific conditions such as a minimum order value or are applicable to specific items only.

If after checking these points the code still doesn't work, please reach out to our customer support directly with the code and details of your attempted purchase. We can then apply the discount manually or provide you with an alternative code if necessary. Your satisfaction is important to us, and we appreciate your patience as we sort this out.

Sonia, we're glad to hear that you find our process easy, and it's wonderful that you appreciate our writers! We're here to make your experience seamless and satisfactory. Thank you!