My experience with ordering invitations with The Knot has been horrible. They lack in communication and the Ability to help customers. Their lack of follow up on important life events is unacceptable. Still have not heard from them about my invitations and event is nearing although I do get a ton of advertisement mail from them now I have yet to be contacted via email or phone.
Hi Song,
Thank you for leaving a review! We apologize for the issues you are experiencing. Please contact our Support team at help@theknot.com or 1-877-843-5668.