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Boston Proper is unethical with their business practices. I ordered clothing on 3/11/23, received my order on 3/17/23 and returned select items that did not fit on 4/1/23. They owe me a refund of approx $300. Every time I call I'm told it will be processed. I've called 4 times so far and it's the same story. The customer reps lie to me.
This company has major cash flow issues and is harming their customers by not issuing refunds in a timely manner and lying when their customers call to follow up.
Unfortunately, it looks like there are many complaints similar in nature.
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Empty.
The styles and materials are passable. But the customer service is crappy. Took over 5 phone...
I ordered a dress on a Wednesday before 2 pm to wear to my granddaughters Christening on Sunday....
