Soleil S.

Legit site with actual customer service? Definitely

Item: customized Christmas socks for my little nephew with his face on it

Price: with coupon $27 including shipping

Quality: The clarity of the image was pretty decent. But the heels have uneven black circles on them which don't look amazing but it's ok. Material is kind of weird. It's not made of regular cotton but I'm giving it as a gift so I don't know how comfy they are. Overall ok, but a little disappointing for costing $27.

Shipping: Estimated delivery was 10 days it came in 12 which was fine. Tracking through personal creations website leads to an error page. I had to call customer service to get the tracking number. Initial courier was UPS but then it switched over to USPS making the UPS tracking number useless.

Customer service: answered the phone immediately no hold time. They were very nice and helpful.

Use again? Probably not for socks, but for shirts or something else probably yes especially considering it's much cheaper than other personalization websites.