SoaringDragons P.

I ordered a split acrylic on July 23rd and paid for express shipping and the product was delayed, I contacted support and was told the product was finished but the site said it was sitting in production for over a week, after being constantly told it would ship in 24-48 hours (multiple times in one week) with no updates my order finally shipped (on the day it was oiringally supposed to arive) and was shipping from India, not USA as the site says and as the support worker on the website told me it was from USA. I contacted Mike who resolved all issues, his response is what helped my review of this company. The product quality itself was beyond my expectations, other reviews had me worried it would arrive damaged but it came in good condition and the quality was better than expected. It was a gift and the recipient absolutely loves it.

Can't say I will order from them again after the one support staff (Stanley) lied to me about where it was shipping from but the quality of the product itself surpasses my expectations.

If you don't mind waiting to receive your product and don't mind that it's coming from India they are fairly good company and Mike was very helpful in resolving any and all issues. A big thanks goes out to him for this.