Saint B.

I bought 3 popular games for Xbox X from them. After leaving my console for a while, the gam accounts were inactive. I contacted them, the issued replacement accounts. When the accounts wouldn't load, the games inaccessible and no help - the agent patronised me multiple times and blamed me for the setup. I have played and setup consoles for over 20 years and yet He kept blaming me. He also said "You can do what you want, but you're not getting a refund." I will be reporting them to the ombudsmen. My internet is 5G and I had no issues on my personal account or with signal etc.