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Stacy M.

New York, United States

Contributor Level

Total Points
82

1 Review by Stacy

  • Z Gallerie

12/8/23

Buyer beware! Furniture is complete junk. I ordered furniture in September. Got two white pieces. A tall chest and a long dresser. After putting items on the long short dresser black lines or streaks were formed. These streaks are very difficult to come off. Most leave some form of a line even after washing. I reached out and they are doing nothing claiming the return policy is 30 days. It was only 90 days. A $1,500 dress should last more than 3 months. My ikea furniture lasted longer. Save your money. I went back to leave a review to see they don't have an option for reviews. Never again. I thought I was being smart not buying from wayfair and splurging on nice furniture. Big mistake.

Tip for consumers:
Stay away. Furniture is crap.

Products used:
I bought two dressers.

Service
Value
Shipping
Returns
Quality
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Mindy D. – Z Gallerie Rep

Hello Stacy. We sincerely apologize for the challenges you've faced with our furniture. We try to be transparent about our 30-day warranty on furniture pieces. Regrettably, we cannot process claims beyond this period. For furniture repairs, we recommend www.furnituremedic.com, an independent company. We appreciate your feedback. Once again, we apologize for the inconvenience you faced and appreciate your understanding. If you have any further concerns or questions, please contact our customer service team, who will be more than happy to assist you. Adria G.

Stacy Has Earned 2 Votes

Stacy M.'s review of Z Gallerie earned 2 Very Helpful votes

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