Didn't really work for me as, like with the other online therapy platforms, there is a lack of therapists in my area. Calmerry says all of the therapists are qualified, but we know that's not what makes the difference. Wish they would be more upfront about this. Their matching process doesn't work if there aren't therapists with the skillset you want available.
The counselor may reply once a day only. Also weird the therapist doesn't have a headshot, at least mine; however, did take some time or effort into replies and not cut and paste. Note I had the messaging only plan. I think the input for text could be better. If you press return, it sends the message, not a new paragraph.\
Edit: I tried a new therapist (also no headshot) and kind of given a scolding like whatever is wrong with your current therapist when I asked to switch. I like the other platforms where you can swtich freely and not given grief over it.
Hello Smanantha. Thank you for your feedback. We are deeply sorry for the situation. We always do our best to match the client with the best suitable counselor. Giving us as much information as you can surely help. Also worth noting, that our team does not "scold" before changing the counselor, we simply ask for some details to understand why you were not satisfied with that particular counselor so that we can match you with a better fit.