s m.

Hi,
I bought a product for 55 euros and pay for it using PayPal. I waited 6 days and the parcel was not still delivered so I called the seller and asked if I can cancel it. She told me that I can and that they will reimburse me. So I canceled it and bought the product somewhere else. Long story short, they never reimbursed me and the product was never delivered! I opened a litigation on PayPal and this is their response:
"Your seller has provided shipment tracking information in response to your claim. We used the shipping company's online tracking service and found that it confirms delivery of the merchandise. As a result, this case has been closed. We're happy we were able to help you resolve this issue."

I looked it up myself and they were right! They have delivered the merchandise! Except not to me! To someone else! But hey, all that matters is that they have delivered it, who cares if it was me or someone else!

I'm not going to waste more time with PayPal if they do not know how to use an online tracking service but it was my duty to give heads up to people out there