Slava K.

ATTENTION USA BUYERS! READ BELOW!
The website is UK based, BUT there is no mention of it on the site. Once you place the order the confirmation email does not say anything about shipping time ($4.99 - sounds like USPS, great), but once you get your second email that's where it says 12-17 business days - that's over 3 weeks max! I called and they told me the order is shipped and can't be canceled, you need to "refuse the delivery" to cancel, basically sit home and wait for the mailman to drop the package off. The "good news" is that the packages are being delivered to the US in about 7 days (a business I assume). Once you get the confirmation that the order is shipped, you still don't get the tracking number for another 2 days as I have been told on the phone, why? - probably because it's not shipped and they don't want to refund. This site is a scam for the US market! They work in the MEDICINE industry for pets with no consideration that medicine is something needed right away and not in 3 weeks, but they don't have the decency to post that they ship from the UK, because they are in the money making business, and not pet care. This is a legal scam!