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I was unknowingly billed a lot for something I never signed up or authorized and they refunded me without hassle. The customer service rep was very understanding and kind. I feel safe ordering through SegPay.
P.S.
I would always recommend paying through PayPal for added protection...
Tip for consumers:
It's probably best to call them for a refund instead of opening a ticket.
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Sky,
Thank you for taking the time to leave a detailed review of the team. Your insight is invaluable.