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Cocoaa J.

2 Level 2 Contributor
  • 5 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Clothing & Fashion, Beauty, Travel

Member since May 2020

  • Reviews

    5

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    81

Review Distribution

5 Reviews by Cocoaa

4/16/21

This was my first time ordering from this site. I found this site googling incense websites when i clicked on it i was a little weary about it because of the way the site looked so i decided to just purchase a few things, but let me all you this company is great i only ordered 7 packs of incense and i wish i ordered more they smell great just like the actual sent i love my purchases and the shipping is very affordable and shipping was fast only 2days went by and i received my package. They even sell wholesale and retail. They have burning oils, body oils, hand dipped incense (which is the best) essential oils, soaps and gift certificates. I definitely recommend this company, hope they keep up the good work! I WILL BE ORDERING AGAIN! I already recommended this site to many of my friends and family.

Products used:
incense

4/15/21

Don't let this airlines cheap fares fool you, they are horrible! You have to pay for everything I'm surprised they don't charge to breathe on the plane. They charge for bags to go under plane, then your carry on has to be the size of a purse, they charge you to choose your seating so if you are with people or another person they can separate you which they did to me and my husband. The seats on the plane are horribly uncomfortable you're crammed i, the seats don't recline there is no foot room its like sitting on hard wooden park bench for hours on end. They say the plane was cleaned but when i got on there was hair grease on the back of my head rest also the window had smudges. So our flight was to leave March 15th 2021at 8:28pm, as my husband and are on our way to the airport they called telling us the flight had been cancelled, so asked then to accommodate us with an extra stay at the hotel we stayed at because we had no where to sleep and we also rented a car and of course they said it was not there problems and hung up the phone on me many times after me calling them back and asking them to do a little better then just hanging up they caught an attitude with because i asked them to help out little more, like for me to speak to a manager and she said to me that she was the manager i couldn't believe she was a manger and treating customers that way. There was nothing else i could do we were stranded so my husband and i had to dig into our savings to pay for all the extra things we had to pay for, after this horrible experience and taking this horrible airlines to see my sick brother i was just overwhelmed. Ever since we have been back I've ben trying to get in touch with someone to see if i can get so funds back but nothing has been done because everyday i am on hold for hours and hours on end I'm just so fed up i don't know what else to do. THIS AIRLINE IS GHETTO I WILL NEVER TAKE IT AGAIN I RATHER DRIVE. After i took this airline and told family and friends about it they said to you should've told me what airlines you were taking i would've warned you not. SMH

Tip for consumers:
make sure to read about baggage fees

7/21/20

I decided to purchase earbud for my kids but didn't want to spend too much on the ones they want so I ordered something like it. On May 22,2020 I purchased 3 sets, got a tracking number on May 26,2020 and when I checked it said it was coming from China oh boy it did not say they were located in China when I read the website it said they were in Las Vegas, if I knew they were coming from China I would have never ordered them. Now we are approaching the middle of June so I decide to check the tracking oh boy it been in Hong Kong since June 9th 2020. So I went on the their site and sent them a message about the package and also to see if they can get more info of course you only can contact them through email, I never received a message so I went back on to message them again and now the website is saying they are under maintenance and it's been saying that fo 2 week now. I'm just so pissed off I just want to get my $107 back. PLEASE DO NOT BUY FROM THESE PEOPLE THEY ARE HORRIBLE. Check out the pics

6/27/20

This is my first time purchasing sinful press on nails, but I have purchased sinful colors nail polish which I love but... I was in the beauty aisle of Walmart and a few packs of nails caught my eye so I took my chance at press on nails because usually I would just go to the salon but the design on these nails were so awesome and I also have been checking out a few videos on how press on nails are the thing now And you can actually make them stay for 7 days without them popping off, so there I am so excited to put these nails on. I purchased 2 packs of sinful colors press on nails and 3 other packs of a different brand, so as soon as I get home I prep my nails and put them on so I took pics of them as soon as I was done. 2 days later the nail polish is coming off ugggg Unbelievable. I just everyone to know if you purchase these DONT GREASE YOUR HAIR, LOTION YOUR SKIN or USE SOAP because these are the things I have done and I can only think this is why the polish is coming off. And another reason why I chose press on nails is because regular nail polish chips off so quickly but I figured with press ins this won't happen and you also get a little length. Make sure to check out the dates and proof of purchase.

6/20/20
• Updated review

Hello everyone, so here is another update. So lovelywholesale got back to me and told me my shipment is on its way to the next station. So of course i check and check and check and if you take a look at the bottom pictures you will see this is the only message i am getting so i put it in fed ex, usps, ups, dhl, i checked them all i found nothing. And of course lovely wholesale takes forever to get back to you, and so when they finally did this is what they said,

Dear Customer,
I just contacted the shipping company and got feedback that your package is in transit, it's not lost. Please don't be worried. Due to shipping delay, the updates of tracking information will also be put off. As soon as package arrives in your destination country, tracking information will be updated immediately. After checking with shipping company, you can track package aftter 3-7 working days. If still no updates by that time, please contact us again, we will double check for you.
Thanks for your understanding and patience.
Sincerely
Lovelywholesale.com
After i read this i was so mad so i got back to them again and told them to send me a refund because this is ridiculous i ordered since april 23 2020 and its june and i still don't have a package so this is what they sent me a week later.
Dear Customer,
Sorry for the inconvenience caused. Package is still on the way to you. Usuually tracking information will be updated when package arrives at next station. Your package is moving to the next station now, tracking information would be updated soon later. But due to Convid-19 outbreaks, it would take more days for trasition. Please kindly wait 7-10 days. If still no updates by that time, please contact us again, we will further check for you.
Thanks for your understanding and patience.
Sincerely
Lovelywholesale.com
Okay... so i was fed up i just figured it will arrive in a few years or i will just file something after a long period of time even though this was long enough, i even told them i ordered things from china and got them before your items SMH.
On june 19th 2020 i received my package i was so shocked i was so scared to open it, when i finally opened it i was UPSET! Things i ordered was not in the package they sent 3 things that were wrong of course i had to message them OH BOY they are going to take forever to get back to me but they actual did a few hours later this is what they sent me:
Hi there, thanks for shopping with lovelywholesale, if you wanna track your logistics information Just click here:
NOTE: all current orders may encounter a delay about 7-10-business days due to Convid-19 outbreaks.
Any other questions, please contact us again, thanks.
Have a nice day!
Lovelywholesale.com

I said to myself what in the world are these people talking about, this is what i sent them because i was so upset: Oh brother you people can't get anything right I will never refer anyone to you people I received the wrong items in my package after waiting 3 months for these horrible cheaply made clothes this is just so sad that my first time ordering from you and you treat your customers like this I don't want any of these clothes I want a full refund or I will be reporting you and you can have these cheap looking clothes and the wrong clothes you sent and I will be leaving reviews on any review site I can about you people, because no one should be teated like this. So who knows if i will get my money back also the clothes are not all of that its made cheaply but what do you expect with the prices they sell for i just wanted to add that for you guys.

lovelyw3
Lovely W. – Lovelywholesale.com Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caued for you during the Convid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
Best Regards
LovelyWholesale Customer Service

Update
5/29/20
• Previous review

So after I put up this review on the store they contacted me the next day telling me my items have been shipped out and they sent me the same tracking number so I am going to post pictures so I can prove to you guys they are horrible so in these pics you will see the date I ordered the items and the date they sent it out, as you can see I ordered on APRIL 23rd 2020 and they shipped it out MAY 26th 2020 the day they finally contacted me after leaving the first review. I'm just so aggravated with this company because they take they're sweet time getting things done I really don't even want these items anymore because of this experience.

lovelyw3
Lovely W. – Lovelywholesale.com Rep

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenienxca csued for you.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and
Solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: order@lovelywholesale.com
We beg your understanding during the hard Convid-19 time.
Best Regards
LovelyWholesale Customer Service

FIRST AND LAST TIME!
5/27/20
• Previous review

I would love to give no stars because thats what they deserve. So i have seen advertisements for this website online and also seen a few clothing reviews on youtube, it took me about 2 years to decide to order from the site, so finally i did, OH BOY what a big mistake first off my order came up to $99 and some change then i used a coupon and then my total came out to $94 and some change so i paid next thing i know i see my card was charged the $99 and change so i decided to let them know, they answered me back a week later saying i didn't use any coupon which was lie i love coupons and online shop online when i have coupons so when i went into the order history and there was two orders one for $99 and the other for $94 i tried to message them back, so i went back to my account to see if they messaged me back and they didn't and i went back to the order history and they removed the order that said $94 i was so upset now they're changing things in my account SMH so I've been checking to see if they shipped outlay stuff through fed ex so fed ex says they sent the shipping slip but not the package this has been a month and a half no package no updated and no emails or anything from lovelywholesale.com THEY ARE NO LEGIT THEY ARE THIEVES now i have to file all these things just to get back my monet its really ridiculous

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