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Lazada allows their pick-up team to cancel the promised pickp without any reason. At first, the cs kept telling us to wait. We for 5 months and 2 weeks. But the pick up team can cancel pick-up two times. And there is no way to contact any other department except the cs. That's Lazada's way to protect their staff who is taking advantage of the customers. Lazada is stealing money in effect!
Tip for consumers:
If you expect to have aftersale service, never buy in Lazada. Shopee is easier to handle. Waste of time!
Products used:
I purchased it in the market place after that.
Simon T.'s review of Lazada earned 2 Very Helpful votes
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Hi Sir Simon T, we understand your disappointments and we appreciate that you reached out to us. As we checked on the provided order number this was already coordinated to concerned department, rest assured that we will give you an update once we receive a feedback, in the meantime kindly keep you lines open and kindly check your emails for further notifications.
For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.
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