Automatically takes a monthly direct debit from your account, £25 in my case, does not send you invoices - or any further communications of any kind - website does not allow you to automatically cancel your subscription - website does not give any details on your subscription - customer service line goes straight to voicemail. This is simply a method of getting your account details and taking as much money as they can before you notice, then make it difficult to cancel the direct debit
Hi Simon,
Keep in mind that MyPerfectCV is a resume builder that gives the user a chance to try our service prior to commit to a full access subscription. Once you finish editing your resume, the service allows you to download the free text version of the resume or save it in your account for further review. The options for emailing, downloading and printing the resume in Word format are part of the full access subscription. To further our user experience, we provide the option of a 14-day trial for a small fee. When you select our 14-day trial enrollment, it provides all details on screen that after the 14th day it will auto enroll into the monthly subscription service. It also explains, that you can cancel at any given time. This alert is also given when the credit card information is requested where it explains that, unless you cancel, you automatically authorize us to charge your account every four weeks at the current rate of the subscription. Lastly, when you finish your enrollment process, an e-mail is sent explaining this as well.
We apologize for any confusion this may have risen. Feel free to contact us if you have any further questions or concerns regarding our products and services.
Best Regards,
MyPerfectCV