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I've been a great fan of JL for several years. The artwork is charming and often inspiring. Friends who have received the e-cards have been uniformly enthusiastic. But the software has been changed in a way that makes opening a card a burdensome task, sometimes a futile one. Result: what was intended as a delightful gift has become a maddening ordeal. In making these changes, the company has shot itself in the foot. I won't be subscribing again until JL publicly announces that it has reverted to a user-friendly process.
Tip for consumers:
The cards have become difficult, if not impossible, to open.
Products used:
E-cards
Simon M.'s review of JacquieLawson earned 21 Very Helpful votes
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