I've been a customer for 6 months now and I cannot fault them at all. I was a bit hesitant after reading these reviews but can say with confidence that I've not had any negativity at all. Their support is great, always on hand to answer my questions, not raised my prices (I did see they have a promotion where on one package the price is £2 per month but it raises to £10 after 3 months) so 5 stars from me:-)