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Simone L.

Contributor Level

Total Points
84

1 Review by Simone

  • FabKids

2/10/16

I sent them an e-mail asking to cancel my account and got an e-mail back saying that they could only skip a month.
A month later, there was a charge on my account and when I called them a rude customer service person said that they could not refund the charge.
I was not happy by the way this business do things. I believe that an e-mail should be enough to cancel that membership but no. I needed to call few times, repeat my email and phone number several times and still got nowhere.
The worse part is being told: Sorry you should have known... I can't refund the charge!
I wasted over 10 minutes on the phone and have to get a hold of my credit card company now.

I do Not recommend this company as they will charge you regardless of your attempts to cancel it.
Too much hassle for little in return.
I learned my lesson and hope this review can help others not to fall for the same trap.

Simone Has Earned 4 Votes

Simone L.'s review of FabKids earned 4 Very Helpful votes

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