Silvia J.

Sephora has great products and I love shopping in the store but I was a little disappointed when I placed an order online. Actually, I placed six separate orders totaling to approximately $500 on November 10th and 11th. I was hoping to receive my stuff by the 17th since I bought a birthday gift for a friend but even though it said that I was going to receive my stuff within 2 to 3 business days it still says pending and it hasnt shipped out yet. I tried calling customer service yesterday and today but there is nothing they can do for me. Also, you are allowed to have three samples with each order. I always look forward to that but since they are out of stock on many samples Im only receiving one per order. :(