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We have ordered a cake based on the picture we have seen on the site for our daughter's birthday. The cake we have seen on the site and the one we have received were totally different in size (half spherical vs rectangle) and in design (not even remotely close). When called and asked the support, he said without any concern that based on the location it will differ. Then why do we see the picture and order? Don't order cakes in the site if we like and want a particular cake. You might not get what you ordered. Worst experience and bad customer service.
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Even before placing the order I have enquired the customer support whether they will be able to...
I ordered a cake of 580 INR on 13. 05. 18 from their site https://www.rosesandgifts.com/. Order...
Dear Silvester S,
We are sorry for the inconvenience caused to you. This is to update you that we are not able to trace this transaction based on the information provided by you here. Hereby, we shall request you to please email us your order number at support@rosesandgifts.com so that we can look into this matter.
We shall look forward to hear from you.
With Regards
Rosesandgifts Support Team