Shame on me for giving them more than one chance! I ordered an IPhone and they sent an unlocked phone instead of what the invoice and order had indicated. Second time they did not send the correct phone. They send one with less gb than what I ordered and paid for. I called and they lacked the ability to resolve the issue of returning the phone and putting myself out without a phone to use. When I originally started this process I had an old phone to use during the transition.