Sienna P.

We so regret not researching this "company" more thoroughly before booking it for our wedding and losing over £800. Like so many other people who have left reviews, we found the booking process to be pleasant and easy. But 3 months before the wedding, we needed to amend the time of the coaches. We offered to pay more for this (so glad we didn't!) and were flexible about finding a compromise where they could service us but our guests would get to the venue. We were promised for over two months that we could expect a call or email from the "manager", but we never got one. After over 20 emails and many phone calls, Amy Mills became abusive on the phone to my partner and refused to change the timings of the trip. I talked to a girl there yesterday who said Amy was away (or was that Amy?) and it seemed like some portion of the trip might be salvageable, but after reading the reviews on this and other sites I won't bother. My partner and I have both been hung up on regularly. One person he spoke to refused to provide the manager's name, and then said "the manager's name is 'the manager'". I now think that even if we hadn't tried to amend the timing of the coach, perhaps no coach would have ever showed up, so it's perhaps a good thing that we've given up and booked with a professional company. But we have lost over £800 that we work hard to make, and experienced a lot of stress, not to mention abuse on the phone from Amy. I agree with others online that this is absolutely a scam and deeply regret that we fell for it.