Sibyla C.

EXTREMELY DISAPPOINTED! TROUBLE SINCE DAY ONE! CANCELED CABLE PORTION AND WAS NOT ADVICED HOW THEIR CYCLE WORKS... NOW AM RESPONSIBLE FOR PAYING FULL AMOUNT WITH CABLE BECAUSE THE REPRESENTATIVE DID NOT ADVICE OF THEIR CYCLE AND HOW IT WORKS. ALL WAS TOLD WAS IT WAS MY FAULT FOR NOT READING MY BILL. WHEN I SHOULD OF BEEN TOLD UPON CANCELLATION TO MAYBE NOT CANCEL CAUSE YOUR RESPONSIBLE FOR PAYING IT ANYWAYS! BASICALLY REPS ARE THERE TO JUST TAKE YOUR MONEY AND NOT EXPLAIN POLICIES! SMH! Not at all understanding AND not customer friendly at ALL! IF AT ALL POSSIBLE GO WITH SOMEONE FOR YOUR CABLE AND INTERNET SERVICES