Shyona G.

My friend and I both answered all questions for the reading and we both received the identical reading.

The seller HSAtlastradeFashion on Flipkart is a crook. I ordered the product but the size fit turned out to be small so I placed the return request on the first day of the 10-day return policy which was 1 month ago and I am unable to return the product as the seller has given me a wrong box with the wrong product code, 2 times the pickup people have come and said code of product and box is mismatched and to call flipkart as this is an internal issue. I have been calling Flipkart for 40 days now and there has been no resolution, I have uploaded images 4 times and spoken to 4 different senior managers, and sent an email to the grievance officer, I received a call after the email and was told the seller will call in 24 hours. Now it has been 5 days since the seller was supposed to call. This is ridiculous as I am completely eligible for the return but am unable to do so because the seller has given me a wrong box with the wrong code so pick up people are unable to pick it up?
I am disgusted with this customer service.

Anyone who is thinking of ordering from this seller or even Flipkart. Please think twice. Flipkart is not what it used to be and the customer executives and senior managers are all rude and unable to resolve any matters. This is and will be my last purchase from Flipkart and if my matter is not resolved today, I will be taking it to the consumer court as I have no choice left. I have gone mad calling every day and uploading images and writing emails.