Shivani S.

Customer service is very bad. While discussing the trip package they offer 3 star hotel but after paying the money they give delux hotel. Which is not even 2 star.

Please make sure to check the email before payment as they will offer delux only so don't believe on calls. Always ask for the full package detail in the mail then only pay the amount.

I faced this issue and contacted the team they told that they don't know the call discussion we will have to check the mail. Whatever they told on call was big lie.

They never discussed about the hotel name but when we checked the pics of the hotel that was full nice but reality was not expected. We tried to contact 3-4 people for solution but everyone disconnected the call.

They were telling they can't do anything as they already paid the amount in hotel but what about my trip... i paid full Amount for 3 star hotel and got delux. After all that they again contacted and offering 3start hotel but we will have to pay again 16k for the trip of Goa. Means ******* for last pakage+******* for new Goa package... HAHA...

Please make sure to check the email before payment as they will offer delux only so don't believe on calls. Always ask for the full package detail in the mail then only pay the amount.