- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
They are worst in business. Go and buy things from nearby shop/market rather than ordering from Wooden Street.
It's been more than 70 days (since product was ordered) and they have not delivered order (Delivered damaged on 18th Aug) but after that after multiple follow up as well, they just make false commitment.
Customer care doesn't have update. Everyone just provides update whatever they like. Agent don't forward call to senior no way what happen.
Agent contradicts each other and tell that other agent was not aware if confronted.
Worst part "They don't have policy to revert back money".
White collar goons i will call them.
Tip for consumers:
They have no refund policy.
Customer care ideally have no escalation matrix.
People don't update ticket.
They give some discount if you order from nearby showroom. But you have to pay all amount upfront. This put you in bad situation as they did not deliver (delivered damaged on 18th Aug) my product even in 70 days and not reverted my money even after sending mails.
Products used:
Coffee table (Ordered but not delivered)
Shishant hasn’t received any votes.
Shishant hasn’t received any thanks yous.
Shishant doesn’t have any fans yet.
Shishant isn’t following anybody yet.
Empty.
Pathetic after sales service by WS. We have made several purchases from this brand and had highly...
Purchased Hazeline 3-Drawer Wooden Chest Of Drawers. The door has crack and it is fixed with wood...
