This is one of the worst companies that I have ever delt with I order the H2o mop, and I did not receive it I have reached out to the company I also tried calling the shipper and I have not received any satisfaction you have to put support tickets in in order to commutate with them then you get a notification asking to give them 2-3 business days well it has been weeks on end and they have not responded all I want is my money back this is very poor business and very poor customer service I just want my money back