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1. They send out things in multiple batches on the same order.
2. You have to choose from multiple batches when processing a return.
3. There is no way you can catch hold of a live agent except after your first purchase.
4. Their shipment gets delayed for no reason.
5. Raising a ticket often means being tossed between departments with no actual results.
Tip for consumers:
Extremely horrifying shipping and return policy. Barely any live customer service. Buy at your own risk with no hopes of return.
Products used:
Clothes, shoes jewelry
Shikha S.'s review of SHEIN earned 4 Very Helpful votes
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