Sherry W.

Sharing my experience at the location of market street Citi trends Wilmington I'm going to start off by saying that I usually shop at the one in Jacksonville but I do come to this store on market street from time to time seems like it never changes I decided to come to the Citi trends located on market street Wilmington NC due to me being in town with family. When I first enter the store I was not greeted just looked at with a attitude (a light skinned female with red hair). I then said hello to the female and she just sat there with a very stuck face as if she was high. While shopping within the store your employee (that had a attitude) had a very stuck look on her face majority of the time while I was in the store. I did address one of managers heather I believe that was pleasant and has always been kind when I came (the very few times I Come to that store)I asked her "why does the employees that work there look as if there are high all the time?" And some of your employees are not friendly and they bad customer service to not even get a hello or greeted says a lot! The lady who I spoke with apologized to me and she was very nice as and pleasant. When I went to check out I had about ten things and the light skinned female once again was not kind or friendly she just rang me up told me my total and gave me my change and walked away. She look very stuck on giving me my change back. I can tell she was stoned by her eyes. I event went as far as asking her if she was ok and she didn't even respond she just said "mmm hmm". You really should train your employees better then this! They should not be working while there head is in the clouds. This is very unprofessional. You can't and shouldn't be allowed to work when your in another state of mind.