Sherry S.

I filed for trademark of my logo for my building sign. They have continued to add charges and hold the filing. I have called multiple times and paid and they started charging me for a "monthly subscription" after the one-time logo charge. I stopped the monthly subscription which she said was not mandatory. They have still held my logo approval "hostage" and not send it to me. I am again on hold to demand they provide me with what I paid for while Gretchen checks with the manager as to why they have not sent me this. I started this process Feb 23,2023 and it is now Dec 13,2023. Find another company to get this done with.