Scott G.

Sent $747.00 almost a year ago, sent in my logo and answered the required questions they said was required for the USPTO.
More than 10 months later they sent me an email asking to upload or resend the logo and answer the questions for the USPTO again, so i did it and got a response that what I had sent did not meet the "criteria" for the USPTO, only they would not tell me specifically what that criteria was or what I was doing wrong. They did follow up however, by sending an email saying that my account has been put on hold per my request.
I am giving them the opportunity now to either work with me in a professional manner or refund what I have paid.
Sounds like their may need to be a class action to actually get their attention.

With all the bad experiences I've had with online eyeglasses, I decided to try one last time because I was using my own frames.
My glasses came back flawless and prescription perfect! I just sent in my 3rd order and am now a customer for life.