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Sherry N.

Contributor Level

Total Points
81

1 Review by Sherry

  • UPrinting

7/17/19

Order 6000 stickers of which more then 4000 were off center so I called customer service right away and was asked to send pictures, I did never heard anything back, sent and called again, again tno response, called again today to be told to send pics again REALLY, I never leave
Bad reviews but this is bad customer service and they need to be aware of this Sorry

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Tamika J. – UPrinting Rep

HI Sherry. We are sorry to hear about your concern. After reviewing the order, we were notified via phone and email that only 400 to 500 were affected. Our manager responded to your feedback requesting images. The images sent were applied to a cup. To get a better idea of how much the cut was off, she requested images of stickers that had not yet been applied to any product. We just recently received a reply to that email.

We definitely try to resolve our customers issues in a timely manner, however, we do need their cooperation. Our manager will contact you today!

Thank you,

Customer Care

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