I decided to make a change to CenturyLink and the day came for them to install my service. First off I was given a time frame of 8-12 of when I should expect the tech. Then I get a text saying hes late. Now it's 12 - 5. Not a big deal. Well its 4:20 and I still havent heard from anyone! When I try to call, I sat on hold for ever, about 45 minutes and got nothing. If Im having this hard of a time trying to become a customer I cannot even imagine what they do to their current customers. Absolute bull$#*!! Stay away from this cheap $#*! company!