Sherry M.

Have made so many purchaes from Zulily for the past couple years and for the most part I've been happy. Some things didnt meet expectations but they did not have a return policy. Now they have implemented a return policy that charges you to return the item. I consider an item, ordered in the correct size, the size you have always ordered, that does not fit to be a defective item, one that falls into a quality control issue. According to Zulily though, they have met their obligation and you must pay $8.95 handling fee plus shipping. This is so unethical that i canceled my account and will not be ordering from them again.