Sherry C.

Coupon deal, spent time producing 3 photo and received them after a month. The books were printed in the wrong order, starting with the last page printed first. Doesn't sound bad, right? WRONG, the photo books were gifts for my grandchildren for Christmas. The order of the book was categorized according to the travel time line with headings according to the place, time etc. Contacted Printerpix immediately which they produce a ticket number for the customer service to investigate the matter. I sent photos of the books as requested immediately and have not heard another word. I have contacted online chat, email and phoned without resolving the problem. I did file a complaint with BBB with regards to the company and their practices. I will pursue other avenues to hopefully resolve.