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Unfortunately I accidentally booked a room on this site. I thought I was on the actual hotel website. I could have gotten a better rate directly from the hotel and they charged a $14.99 fee that was in no way disclosed to me before hand. I sent a message to their CS team but from the reviews I've been reading I will never hear back from them. Getting a hotel room for New Years Eve is a splurge for us anyway then dishonest people scam us out of more money than we should be paying. How can people sleep at night ripping off people? Has anyone had luck disputing and getting the $14.99 fee refunded?
Sherri K.'s review of Reservations.com earned a Very Helpful vote
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