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After booking 2 hotel rooms. Hopper never confirmed the bookings but they kindly extracted my money from my bank Accounts! Customer Support or Care is non existent and this company should be put out of business. What a horrible way to treat your customers. My spouse is dying. My mom just passed away and my Dad only has weeks left to live and your stealing people's money? You left us stranded and scrambling for a place to stay. Heartless!
Tip for consumers:
Buyer beware!
Products used:
Nothing because they didn't confirm my bookings. They did take my money though.
Sherrell W.'s review of Hopper earned 12 Very Helpful votes
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We are very sorry for the frustration you have encountered while trying to book your Hotels on the Hopper app. Especially when you are going through a very hard time in your life. This is definitely not the experience we want our valued customers to have. Could you please reach out to us via the app or Twitter DM@HopperSupport so we can look into this issue for you immediately?